This Privacy Policy describes how the St. Johns Town Center mobile application ("App") collects, uses, stores, and protects information when you browse stores, use maps, save favorites, receive promotional alerts, or otherwise interact with mall directory features. By using the App, you acknowledge that you have read and understood this Policy.
1. Introduction & Scope
This Privacy Policy applies to the St. Johns Town Center mobile application published for iPhone and iPad devices. The App provides a digital mall directory including store listings, interactive maps, walking directions, favorites, promotional notifications, multilingual content, and links to third-party retailer websites. This Policy does not govern the privacy practices of individual stores, restaurants, or external websites you may visit through the App. Those entities maintain their own privacy policies, and we encourage you to review them before providing personal information.
2. Data Controller
The data controller responsible for personal information processed through the App is the operator of the St. Johns Town Center digital directory service. For privacy-related inquiries, data subject requests, or complaints, you may contact us using the details provided in Section 16 of this Policy. Where applicable law requires a designated representative or Data Protection Officer, contact information will be made available upon request.
3. Information We Collect
The App is designed to minimize data collection. We may process the following categories of information: (a) Device and app information, such as device model, operating system version, app version, language preference, and general diagnostic logs; (b) Location information, when you grant permission, to display your position on mall maps and calculate walking routes; (c) User preferences stored locally on your device, including favorite stores, selected language, and notification settings; (d) Interaction data, such as stores viewed, map interactions, and promotion alert preferences; (e) Notification tokens if you enable push notifications, used solely to deliver alerts you request. We do not require account registration, and we do not intentionally collect government ID numbers, payment card data, or precise health information through the App.
4. How We Use Your Information
We use collected information to: provide core App functionality including store search, category filtering, and mall information; render maps, pins, and walking directions; remember your language and favorites on your device; send promotional or favorite-store notifications only if you opt in; improve reliability, performance, and user experience; respond to support requests and legal obligations; and prevent misuse, fraud, or security incidents. We do not sell your personal information. We do not use your data for unrelated profiling or automated decision-making that produces legal or similarly significant effects.
5. Location & Mapping Services
When you choose to enable location services, the App may access your device's approximate or precise location while the App is in use to show your position relative to stores and to request walking routes via Apple MapKit. Location data is processed on your device and through Apple's mapping services according to Apple's privacy terms. You may disable location access at any time in iOS Settings. Without location permission, map features remain available but turn-by-turn walking guidance from your current position may be limited.
6. Push Notifications
The App may offer optional push notifications for promotional deals and alerts related to stores you mark as favorites. Notifications are disabled by default until you explicitly enable them in the App and grant iOS notification permission. You can manage or revoke notification permission at any time through iOS Settings. We use notification preferences to determine which alerts to send. We do not send marketing notifications without your consent where consent is required by applicable law.
7. Favorites & On-Device Storage
Favorite stores, language selection, and certain app settings are stored locally on your device using iOS storage mechanisms such as UserDefaults. This information remains on your device unless you delete the App or reset app data. Local favorites are used to personalize your experience, highlight deals from saved stores, and restore preferences between sessions. We do not sync favorites to a user account unless a future feature explicitly informs you and provides appropriate controls.
8. Third-Party Links & Store Websites
The App contains links to official store websites, menu pages, transit planners, mapping services, and telephone numbers operated by third parties. When you tap an external link, you leave the App and become subject to the third party's terms and privacy policy. We do not control and are not responsible for how third parties collect, use, or share information. Store hours, promotions, menus, and product information displayed in the App are provided for convenience and may originate from publicly available or third-party sources.
9. Analytics & Performance
We may collect limited, aggregated, or anonymized usage information to understand App performance, diagnose crashes, and improve features. If analytics tools are used, they are configured to minimize personal data collection and, where feasible, to anonymize or pseudonymize identifiers. We do not use analytics to track you across unrelated apps or websites for advertising purposes. Diagnostic data may include crash reports submitted through Apple's standard crash reporting mechanisms.
10. Legal Bases for Processing
Depending on your jurisdiction, we rely on one or more legal bases to process personal information, including: performance of a contract or provision of requested services when you use App features; legitimate interests in operating, securing, and improving the mall directory, balanced against your rights; consent where required, such as for location access, notifications, or optional analytics; and compliance with legal obligations. You may withdraw consent at any time where processing is consent-based, without affecting the lawfulness of processing before withdrawal.
11. Data Sharing & Disclosure
We do not sell or rent personal information. We may share limited data with: service providers who assist with hosting, analytics, notification delivery, or technical support, subject to confidentiality obligations; Apple Inc. when you use MapKit, App Store distribution, or push notification infrastructure; law enforcement or regulators when required by law, court order, or to protect rights, safety, and security; and professional advisers under duty of confidentiality. Any international transfer of data will be protected using appropriate safeguards as required by applicable law.
12. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. On-device preferences persist until you delete the App or clear app data. Server-side logs and support records, if any, are retained for limited periods consistent with operational and legal requirements. When data is no longer needed, we take reasonable steps to delete or anonymize it.
13. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information; receive a portable copy of data you provided; withdraw consent; and lodge a complaint with a supervisory authority. California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of sale or sharing (note: we do not sell personal information). To exercise rights, contact us using the details in Section 16. We may verify your request as permitted by law.
14. Children's Privacy
The App is intended for general mall visitors and is not directed to children under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information through the App, please contact us so we can take appropriate steps to delete such information.
15. Security Measures
We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption in transit where applicable, secure development practices, and limited data collection. However, no method of transmission or storage is completely secure. You are responsible for maintaining the security of your device, operating system updates, and iOS permissions.
16. Changes & Contact Information
We may update this Privacy Policy from time to time to reflect changes in the App, legal requirements, or operational practices. Material changes will be indicated by updating the "Last updated" date at the top of this Policy and, where appropriate, through in-app notice. Continued use of the App after changes become effective constitutes acceptance of the revised Policy. For questions, requests, or complaints regarding this Privacy Policy or our data practices, contact: razvan.ivan.1971@gmail.com